Posts made in January 2022

Printer and copier delays can be frustrating when your business counts on seamless operations. When you know your Dulles, VA, printer and copier dealer is there for you, you can feel confident in your equipment. Choosing the right supplier and repair services for your essential office equipment can seem challenging, but if you do your research, you will find a technical support team that will be available when you need them.

Supplies & Service

Find a copier and printer supplier that services the equipment they sell. The technicians that install your machines are likely the same ones that can repair them, and their experience is invaluable.

Support Contracts

Many copier and printer suppliers will offer contracts on equipment maintenance. These contracts define the parameters of their services and promises to your company.

Reputation

No company can buy a good reputation; they must earn it. Check with other businesses in the area to see who they trust, and if they consistently mention the same name, that is likely your new supplier.

Prompt Service

Check with your printer repair company to determine if they offer same-day or service calls within 24-hours. Printers and copiers are an essential aspect of your business, and you need to know your technician will arrive when you need them.

When you build a solid professional relationship with your printer and copier dealer, you will reap the rewards for years to come.

Few businesses are immune to their printer or copier going down. We have all opened the doors, followed the instructions, and tried to pull out a paper jam. In addition to getting covered in toner, the result is often frustration and delays.

While it is possible to free a copier jam or fix the tension on your printer, it is not always a good idea. The delicate parts inside your equipment require a light touch, and in your irritation, you may cause more problems than you solve. Reaching out to professionals for printer service and repair in Dulles, VA, is usually the best call.

Some common reasons you should back away from the equipment and request service for your printer and copier include:

Repeated Paper Jams

Paper getting stuck once might be an anomaly, but multiple times in a row is chronic. The feed may need to be adjusted, and only a trained technician can perform that type of work.

Inconsistent Toner

If the toner remains inconsistent, even after changing to a new cartridge, it is likely experiencing some technical issues and needs help from a professional.

Error Messages Won’t Clear

When you see one error message that clears quickly, you can relax. If the message keeps returning, that means something is wrong, and only your printer service and repair expert can address it.