Posts made in July 2021

How to Fix Common Issues with Your Multifunction Printer

multifunction printer repair leesburg vaWhen you rely on your printer to complete tasks and assignments, the last thing you need is your multifunction printer malfunctioning. That’s why companies like Gem Laser Express, Inc. offer the best multifunction printer repair in Leesburg, VA. You’ll be glad to know there are a few ways to fix minor problems yourself. Contact Gem Laser Express, Inc. to learn more.

Why does my copy machine leave a black line?

Take care of your printer by cleaning the narrow band of glass under the document feeder; this usually resolves the issue 99% of the time.

Why are my documents failing to scan to e-mail?

An E-mail usually imposes a 25MB file size cap. If your scan exceeds that maximum, there are settings within the printer to break the document into smaller sections.

Why is the printer asking me to load another paper type when I know this paper is correct?

The printer is likely experiencing an issue in the settings. Double-check that the driver is set to the same paper type and size as what the printer is programmed to.

Why is my printer jamming?

There are many reasons that your printer could be jamming, but the top culprits are usually worn rollers, dirty photo sensors, and paper being incorrectly loaded into trays.

My faxes keep failing. We have a digital service for our phone lines. Why is this happening?

Digital phone lines compress the analog signal, and this compression frequently causes send and receive failures.

What is the best brand of machine out there?

Most companies have a personal preference, but the Hewlett Packard A3 line is a popular choice for its overall speed, quality, and easy-to-use interface.

When is it time to upgrade our old devices?

Remember, breakdowns occur more frequently as devices age and maintenance becomes more expensive –so switching to a new model can save you more money in the long run.

The printer buttons are complicated. Is there an easier way to complete the work I need?

Combining newer multifunction devices with quickset keys and thoughtful programming can make your life easier with increased usability.

Contact Gem Laser Express, Inc. for more information about their multifunction printer repair services.

Should You Repair or Replace Your Printer?

printer repairWhen it comes to our printers, they are essential tools whether they’re at home or the office. When it starts to malfunction, it can be alarming. That’s why companies like Gem Laser Express, Inc. are an excellent source for replacement or printer repair in Vienna, VA. However, it’s important to note the different signs and facts surrounding your printer to know which option is truly the best for you. Making the right choice will determine whether your printer will continue to be as effective as it has been over the years.

First, you have to see which issues are present with your printer. The problems affecting the functionality can impact productivity. Take these factors into account when deciding the next move for your printer:

  • Age of the Device
  • Lifetime Volume of the Device
  • Cost Per Page
  • Labor Costs for Repair

If the cost of printer repair is much less than replacing it altogether, then it’s worthwhile calling someone to fix it. If it is more costly to restore an old printer that’s already past its prime, perhaps it’s time to invest in a newer model. Contact Gem Laser Express, Inc. for more information about their printer services.