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Troubleshooting: Do This Before Calling for Printer Repair

When it comes to fixing common issues in printer repair in Falls Church, VA, many issues can actually be resolved by you. There is no need to wait for a printer repair technician to squeeze you into their busy schedule if it’s not necessary.

If youre wondering whether to call the IT department or a printer repair specialist, try to troubleshoot a printer problem on your own first. Here are the top three most common ways to troubleshoot the issue so you can get back to work quickly.

Fix a Paper Jam on Your Own

Paper jams are frustratingly common. Before jumping straight into the action, take a moment to read the devices screen instructions (if it has one). They typically have images or descriptions of where the printer is jammed. The printer or copier has various tabs, levers, and knobs, which are usually colored bright blue, orange, or green. Avoid printer repair by using fixtures that can be adjusted without tools. This is helpful in finding and then clearing the paper jam.

Remove Scanner Streaks

If you regularly scan using the Automatic Document Feeder (ADF) on top of your printer, then youve likely dealt with annoying lines or streaks that muck up pages. Lift the scanner lid. This is what most devices use to scan via the ADF. There is a narrow strip of glass along with the main scanner glass that gets dirty quickly, so chances are it doesn’t need printer repair, just a quick cleaning.

If All Else Fails…Reboot

If you are still experiencing irritating issues after trying to troubleshoot your printer; its time to try rebooting:

  • Turn the printer off by unplugging it
  • Unplug the power cable for at least 30 seconds
  • Plug it back in
  • Turn the device back on
  • Once everything is running, try printing or scanning again