Posts tagged with "copier repair service Washington DC"

When to Repair or Replace Your Copy Machine?

inside view of a copy machineIf your copier is broken, your first thought may be that it’s time to replace it. However, that isn’t always the best course of action. Many times, copy machine malfunctions can be repaired which not only saves you money, but prolongs the life of your equipment. Below are a few key factors on how to determine if it’s time for copier repair service in Washington, D.C. or if you’re better off simply replacing the machine.

When to Repair

As mentioned above, it’s much more cost-effective to repair your copier than dish out the money for a brand new one. Repairing is also the way to go if your machine is still under warranty. Copiers are an essential piece of equipment in the office and if a machine is on the fritz, then having a technician come in to look at it could result in the copier being repaired right then and there. Many times, a copier halts due to easily fixable issue such as needing new feed tires or a basic cleaning. Repairing the machine in these instances will allow you to continue using it without the added expense of an unnecessary replacement.

When to Replace

If it’s obvious that your copier is broken beyond repair or it’s incredibly old, replacement would be your best option. Even if the issue can technically be fixed on a repair job, if your machine has been causing you constant problems, it may be easier to purchase a new one. Though repairing is more cost-effective up front, constantly repairing the copier can add up to be way more than the price of a new one over time.

Signs Your Copier is Malfunctioning

photo copier and printer machineCopy machines provide a lot of convenience to teachers, offices, libraries, and other industries. Just as with any machinery, copiers will eventually begin to malfunction, especially if they haven’t been properly looked at in a very long time. Copier issues can be fixed by something as simple as a cleaning or they may require a call to companies like Gem Laser Express for copier repair service in Washington D.C.

Below are 3 signs that your copier may be malfunctioning and a few troubleshooting tips you can perform on your own.

  • Crevices, grime, or spots on the screen
  • Powdery marks on the card slot
  • Various marks on the drum piece


Your first step when troubleshooting your copier machine should be to clean the screen. You can use some simple spray, like Windex, and a cloth to clean the screen of any dust, finger prints, and other marks. If the screen is cracked or scratched, you will need to replace it.

Test the machine after cleaning. If that didn’t do the trick, begin cleaning the various internal parts such as the ink card, machine interior, and copier drum. If your copier is still acting funny, it would be wise to call in the professionals to prevent further damaging the machine. Gem Laser Express is fully equipped to service a variety of brands and machine types. Give us a call today at (877) 709-7140 to request copier service today.